Integrations

Kajabi

Connect Kajabi to manage contacts, customers, offers, products, courses, orders, purchases, and transactions.

API credentialsPaid plan requiredEcommerce & MarketplacesKajabi API docs

You paste the Client ID and Client Secret of a Kajabi User API Key created on Settings, Public API.

Paid plan required before this connector works

Kajabi gates the Public API behind billing: the docs state it "is included with the Pro Plan" and is "also available as a $25/mo add-on".

Typical wait
Immediate once the plan or add-on is purchased
Cost
Included on the Pro plan; otherwise a $25/month add-on, per Kajabi's own Public API getting-started doc.
Blocked until approved
Without the Pro plan or the paid add-on, the Settings > Public API screen issues neither the client_id/client_secret used for the OAuth client_credentials call nor a User API Key, so no access token can be minted and every endpoint is unreachable.
Works meanwhile
Nothing on the API side. Kajabi points Growth and Pro users who have not bought the add-on at webhooks, which it says "provide a similar purpose" for outbound event data.

Where to apply: No application - buy it. Kajabi Dashboard > Settings > Public API, add the API add-on or upgrade the plan, then Create User API Key.

  • "Only Owners and Subowners can create API Keys" - a regular admin sees nothing actionable on the Public API screen.
  • A User API Key is attached to a specific account user and inherits that user's permissions, so a limited user yields a key that 403s on endpoints you expect to work.
  • Deleting or rotating credentials immediately invalidates every access token issued from them.
  • Kajabi's Public API is comparatively young and endpoint coverage is narrow - confirm the objects you need exist before paying for the add-on.
Setup time
6 min
Auth
API credentials
API base URL
https://api.kajabi.com/v1

Before you begin

  • Kajabi Pro plan, or the Public API add-on at $25/mo enabled by support@kajabi.com on a lower plan
  • Owner or Subowner role. Only Owners and Subowners can create API keys
  • A Kajabi account user to attach the key to. The key acts as that user

Get your credentials

Check that the Public API is on your plan

The Public API ships with the Pro plan and is a $25/mo add-on on every other plan. Email support@kajabi.com to have it switched on.

Open this screen →

Open Settings, then Public API

Click Settings at the bottom of the left nav, then open Public API. Existing keys are listed under User API Keys.

Open this screen →

app.kajabi.com/admin/settings/public_api
SearchNorthside Studio
Settings / Public API

Public API

Create and manage the API keys other software uses to reach this Kajabi site.

Account DetailsSite DetailsUsersBillingPublic APIWebhooks
Only Owners and Subowners can create API keys.
Create User API Key
NameUserCreatedStatus
Reporting scriptview: permissions onlyBilly HunterJan 12, 2026Active
Old Zapier keyRotatedBilly HunterAug 2, 2025Revoked

Each row carries a Rotate and a Delete control on the right.

Create a User API Key

Click Create User API Key, name the key PopMCP, and pick the User it acts as. Tick the permissions PopMCP needs and click Create.

Open this screen →

app.kajabi.com/admin/settings/public_api
SearchNorthside Studio
Settings / Public API

Public API

Create User API Key
Name
PopMCP
User
Billy Hunter (Owner)
view:contactsRead contacts and tags
view:customersRead customers and granted offers
view:offers
view:orders
view:transactions
create:contactsOnly needed for write-back
CancelCreate

The dialog states it will generate API credentials, a client_id and a client_secret, for the selected user.

Copy the Client ID and Client Secret

Find the new card headed PopMCP on the Public API page and copy Client ID and Client Secret.

Open this screen →

app.kajabi.com/admin/settings/public_api
SearchNorthside Studio
Settings / Public API

Public API

Rotating or deleting a key invalidates every access token granted with it.
PopMCP
Client ID
b7f2c1****a9d4
Client secret
kjb_sec_****3f8e
User
Billy Hunter
Created
Mar 4, 2026
CopyRotateDelete

Both values stay readable on this card, so you can come back for them.

Paste both values into PopMCP

Put the Client ID in Client ID and the Client Secret in Client Secret, then click connect.

Connect in PopMCP

Open your workspace, choose Kajabi in the marketplace, and fill in the connect dialog:

FieldWhat to enter
Client IDtextKajabi → Settings → Public API (app.kajabi.com/admin/settings/public_api) → Create User API Key → copy the Client ID. Do NOT use the API Key under Settings → Account Details (that's the legacy Zapier credential). Only Owners/Subowners can create keys; the Public API needs the Pro plan or $25/mo add-on.
Client SecretsecretFrom the same Create User API Key screen, copy the Client Secret. Stored encrypted and used server-side only to mint a short-lived access token (the OAuth2 client_credentials grant).Encrypted with AES-256-GCM on save and never shown again.

PopMCP verifies the credential against Kajabi immediately. On success the connection flips to Verified and its MCP tools are provisioned.

Verify it worked

PopMCP marks Kajabi as Connected and resolves your site name. The first call it makes is GET https://api.kajabi.com/v1/me with the minted bearer token.

Troubleshooting

400 or 401 from /v1/oauth/token

Why: The pair is wrong, has been rotated, or you pasted the legacy API Key and API Secret from Settings, Account Details. That older pair is the Zapier credential and does not work against the v1 public API.

Fix: Re-copy both values from Settings, Public API. If the key was rotated, every previously issued access token is dead, so paste the new pair.

403 insufficient permission to access the resource

Why: The User API Key was created without the permission checkbox that endpoint needs.

Fix: Delete the key and create a new one with the missing view: permissions ticked. Permissions on an existing key cannot be edited in place.

No Public API item under Settings

Why: The account is not on Pro and has no API add-on, or you are signed in below Subowner level.

Fix: Ask an Owner to create the key, and email support@kajabi.com to add the $25/mo Public API add-on if you are not on Pro.

Everything breaks right after someone clicks Rotate

Why: Rotate issues a fresh secret and invalidates every access token minted from the old pair.

Fix: Copy the new Client ID and Client Secret from the key card and re-paste them into PopMCP.

Calls stop working a few hours after connecting

Why: The access token from the client_credentials grant is short-lived and expires.

Fix: Nothing to change in PopMCP, which re-mints tokens server-side. If it persists, the key was rotated or deleted in Kajabi.

Reference

On this page